- ITG Silicate Series is the clearest and strongest tempered glass screen protector made in Japan, specifically for your Apple iPhone XR

- Glass is made out of Alumino Silicate material to provide 40-60% more protection than your average glass screen protector

- 9H Surface hardness with smooth touch screen response

- Includes installation guide frame for easy hassle free installation

- Crystal Clear, Oleophobic Coating and Anti-Shatter Technology

Enjoy Free Standard Shipping for purchases within the US.

* International shipping rate applied to orders outside of the US. (Tax and Duties not included)

Contact us for availability shipping to your country if current shipping option does not cover.

Free US Domestic Standard Shipping: Delivery usually takes between 2 ~ 7 business days for US Domestic First-Class Package.

First-Class International Shipping: Delivery may take between 7 ~ 30 business days, depending on customs inspection process. All customs duties and tariffs charged by local customs office are at buyer's cost.

*The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Patchworks Global, Inc. has no control over these charges, nor can Patchworks Global, Inc. predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

* All International Orders are final and non-refundable due to high cost of return. Defective items will be replaced free of charge, only if reported within 30 days of purchase date.  Warranty services does not cover shipping fees for international or domestic orders.

* Items cannot be shipped to P.O Boxes.

All orders will be processed within 24 hours after check out is completed. 

Orders placed after 4PM (PST) Friday, on the weekend, or during the holidays will be shipped the next business day.

Please let us know if you have any questions or concerns.

Patchworks’ No. 1 mission is to provide quality products and services to provide positive experiences for all customers. We proudly produce our products with premium materials and detailed craftsmanship. Please feel free to reach us for feedback or product concern by contacting our Customer Service Teams under Support>Contact or email at cs@patchworksonline.com

100% Customer Satisfaction or 30-Day Money-Back Guarantee

All products purchased directly from www.patchworks.us are covered by our 30-Day Return Policy. If you are not fully satisfied with our product(s), you may return the product(s) to us within 30 days of purchase for a full product refund. Any manufacturer imperfections or flaws that are produced by a manufacturing error must be exchanged within 30 days of purchase.

Instructions for Return/Replacement:

Submit an RMA Request with the required information below to CS@Patchworksonline.com via email for approval.

*Name:
*Order Number:
*Place of Purchase:
*Shipping Address:
*Description of Defect/Damage/Reason:
**Attachment Image of defect or damaged product(s) with Serial Number on the gift box.

Once submitted, please allow 24 hours for our Customer Service Team to review your request and provide instructions for return/replacement.

Requirements for Returns:

• Must have a valid purchase order number provided by Patchworks. (All purchase made outside of www.patchworks.us must contact their seller on their platform)
• Any replacement or exchange is only valid for same product(s) purchase.
• Returns must be shipped 100% complete in original condition, including box, packaging material, and accessories provided by the manufacturer or any missing items will be subject to a minimum $5 USD restocking fee.
• Return shipping is at buyer's cost if the reason for return isn't quality related or Patchworks will be responsible for any defective product(s) return shipping.
• We recommend adding a tracking number/delivery confirmation on returned packages to ensure your return item(s) is delivered safely. Patchwork is not responsible for any lost or damaged items on return shipping. Please provide us the tracking number when available via email.
• Gift cards or coupons are not refundable.
• Customer will only be given a product refund. Shipping & handling fee will NOT be refunded.
• ALL SALE AND PROMOTIONAL ITEMS will not be eligible for returns, exchanges, and/or warranties.

Patchworks offer a Limited Lifetime Warranty on all Patchworks products. Patchworks products purchased from unauthorized distributors or resellers are not covered under the Limited Lifetime Warranty. Certain Patchworks products may have different warranties, which will be stated in the warranty policy.

Patchworks Limited Lifetime Warranty is only valid for products that are considered defects. Defects are defined as imperfections or flaws that are produced by a manufacturing error. Accidental drops, installation failures, normal wear, and tear, etc. caused by the buyer are not covered under this warranty.

Patchworks Limited Lifetime Warranty will include ONE replacement per order and do not include shipping & handling fee. All replacement items under this warranty may be packaged in a brand new online package. Online packages are not repackaged, reconditioned, or refurbished units, but brand new products for a non-retail store.

Patchworks reserve the right to replace, repair, and recondition products at Patchworks' sole discretion. If the product under warranty is discontinued, Patchworks reserves the right to replace the discontinued product with a similar or better product at Patchworks discretion. 

For your Limited Lifetime Warranty, please follow Return or Exchange instructions above.

Thank you for being our valued customer.

- Patchworks Global Inc.

*All terms and conditions may subject to change under the sole discretion of Patchworks Global, Inc. Last Update: 2018